PASSPORT SEVA APP
Usability Testing
Main Menu
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The main menu is the home page.
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Serif and Sanserif both types of fonts have been used.
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Difficult to focus.
Splash Screen
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The information is too much to take in in just a few seconds.
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Too many gradients have been used.
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Overall look and feel is not appealing.
The task was to select an app that has a lot of usability issues, identify them and redesign the app so as to create a better user experience. This was a group project, consisting of two group members.
mPassport Seva is a mobile application by the Ministry of External Affairs for passport related services. The functions are - new user registration, existing user login, application for passport services, online payment, etc.
Problem Statement
As a government application, uniformity of colours, fonts, familiar language should be constant, it should be easy to use and understand. It should be aesthetically pleasing.
Solution
The use of appropriate content and a colour scheme as per the needs of the users in order to maintain overall hierarchy and to create a user friendly app.
Colour Palette
C=100 M=100
Y=30 K=22
C=71 M=64
Y=64 K=65
C=0 M=0
Y=0 K=20
C=0 M=0
Y=0 K=0
C=70 M=23
Y=0 K=0
Font
Site Map
Low Fidelity Wireframes
High Fidelity Designs
Splash Screen
Login
Registration
Home Page
Appointment Availability
Status Tracker
Fee Calculator
Prototype
This prototype has been created in Adobe XD. All screens, excluding two, have been designed by me.